Privacy Policy

This Privacy Policy is part of our Terms and Conditions. By accessing or using the Flower Neighbor Website or online store, you agree to comply with and be bound by this Privacy Policy and our Terms and Conditions.

Section 1 – Age Restrictions

You must be at least 21 years old to access or purchase from this site. If you are under 21, you are not permitted to use this site for any reason. It is your responsibility to know and comply with the legal age requirements in your state or province.

If we discover that we have collected personal information from someone under 21 without verified parental consent, we will promptly delete that information. If you believe we may have information about a person under 21, please contact us at flowergirldispensary@gmail.com.

Section 2 – Information We Collect & How We Use It

When you make a purchase from our online store, we collect personal details such as your name, address, email, and order history. We may also use cookies and other tracking technologies to make our site easier to use.

We may automatically collect information such as:

• Device operating system and browser type

• Internet Protocol (IP) address (which may indicate your location)

• Access times and referring websites

• Details about how you interact with our site

Email Marketing

By providing your email address, you agree to receive communications about our store, products, and updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

Primary Uses of Your Information

We use the information we collect to:

• Provide, maintain, and improve our site and products

• Facilitate account creation and management

• Process and deliver your orders

• Respond to customer inquiries and provide support

• Send confirmations, invoices, and security alerts

• Communicate about promotions, events, and product updates

• Combine with third-party data to better serve your needs

• Protect against fraudulent or unlawful activity

California Privacy Rights

If you are a California resident, state law may grant you additional privacy rights. To learn more, visit our California Privacy Rights page.

Section 3 – Behavioral Advertising

We may use personal information to deliver targeted ads and marketing communications.

• Google Analytics helps us understand how customers use our site (Google Privacy Policy). You can opt out at Google Analytics Opt-out.

• We may share data with advertising partners through cookies and similar technologies.

To opt out of targeted ads:

• Facebook

• Google

• Bing

You can also opt out industry-wide via the Digital Advertising Alliance.

Section 4 – Cookies

Cookies are small files placed on your device to improve your browsing experience. They help us remember preferences, login details, and measure site usage.

• Session cookies expire once you close your browser.

• Persistent cookies remain until they expire or are deleted (30 minutes to 2 years).

You can control cookies through your browser settings. Blocking cookies may affect site functionality. Learn more at www.allaboutcookies.org.

Section 5 – Consent

1. How we obtain consent: By completing a transaction or providing information (e.g., during checkout, returns, or deliveries), you consent to our collection and use of your data.

2. Withdrawing consent: You may withdraw consent or unsubscribe from emails by clicking “Unsubscribe” in our communications or emailing flowergirldispensary@gmail.com.

Section 6 – Disclosure

We do not share personal information with third parties without your consent, except in these cases:

• Service Providers: Partners who perform services on our behalf with equal or greater privacy protection.

• Legal Requirements: To comply with law enforcement or government requests.

• Protection of Rights: To safeguard our company, customers, or enforce policies.

• Emergencies: To protect the safety of individuals.

• Corporate Transactions: During mergers, acquisitions, or restructuring, where personal information may be transferred as a business asset.

Section 7 – Payment Processing

We use a secure, PCI-DSS compliant payment gateway. Credit card information is encrypted via SSL and never stored beyond the transaction.

All payment gateways meet PCI Security Standards to ensure safe handling of payment data.

Section 8 – Third-Party Services

This Policy does not cover third-party websites or services. Please review their privacy policies separately.

When you click external links on our site, we are not responsible for their privacy practices.

Section 9 – Security

We take industry-standard precautions to protect your personal information. Your account is secured by your password—never share it with anyone.

Credit card details are encrypted via SSL using AES-256 standards. However, no online transmission is 100% secure. You share information at your own risk.

Section 10 – Age of Consent

This site is not intended for anyone under 21. By using this site, you confirm that you are at least 21 or the legal age of majority in your jurisdiction, and you consent to use of the site by your minor dependents (if applicable).

Section 11 – U.S. Law Applies

This site is intended for U.S. users. If you access it from outside the United States, you consent to U.S. law and are responsible for complying with your local laws.

Section 12 – Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page, with notice on our homepage. If material changes occur, we will notify you by email.

You are responsible for ensuring your contact details are current and for reviewing this Policy regularly.

Section 13 – Contact Us

For questions, access requests, corrections, or complaints, contact us at:

📧 flowergirldispensary@gmail.com
📞 (407) 789-1777

Flower Neighbor